Refund and Returns Policy
At READYMADE Clothing, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help with a smooth and fair return and refund process.
Returns
We accept returns under the following conditions:
- The item must be returned within 14 days of delivery
- Items must be unused, unworn, and in original packaging
- Proof of purchase (order confirmation or receipt) is required
Items that do not meet these conditions may not be eligible for return.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method
- Processing time may take 5–10 business days depending on your bank or payment provider
Non-Returnable Items
Certain items cannot be returned, including:
- Sale or clearance items
- Gift cards
- Items damaged due to misuse or improper handling
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Order Cancellation
Orders can only be canceled before they are shipped. Once shipped, standard return policy applies.
Contact Us
If you have any questions about returns or refunds, please contact us:
READYMADE Clothing
Address: 51 Orchard Street, New York, NY 10002, United States
Phone: +1 (213) 575-3811
Email: support@readymadeclothing.com
We are always here to help and ensure a smooth shopping experience.